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Sun Country receives accreditation status

Sun Country Regional Health Authority has received commendations and a three-year accreditation standing from the Canadian Council on Health Services Accreditation (CCHSA), after a one week survey this spring.

The Region received recommendations that will help staff focus on improvement activities to enhance the quality of care and services provided to patients, residents and clients. The CCHSA stated that the recommendations "aim to support your continued improvement efforts."

"It is because of the hard work and dedication of our staff that we continue to provide a high level of care to our patients, residents, and clients," said Chief Executive Officer Lee Spencer.

The Region was commended in the area of health promotion and protection through strong community and provincial partnerships, palliative care, and the falls prevention program. Some areas for improvement include measuring meaningful health "markers" to ensure quality of care, replacing or rebuilding physical plants and structures in some of the older facilities, and involving more staff and patients in the accreditation process.

"The accreditation survey uses outside surveyors who compare how we rate in comparison to national standards of excellence," said Mark Pettitt, Accreditation Coordinator for the Sun Country Health Region. The Health Region was assessed on four major dimensions of quality: responsiveness, system competency, client/community focus, and work life."

The survey took place from May 8-13, 2005 and involved a six-person survey team from across Canada. The survey team toured most of the facilities, interviewed patients, conducted focus groups with community partners, patients, and staff, and interviewed the region's 11 Continuous Quality Improvement teams.

This is the Sun Country Health Region's first accreditation. Each of the three former Districts that made up the region when it amalgamated in 2002 had accreditation status. The next accreditation survey will be conducted in 2008.

For more information, please call Chief Executive Officer Lee Spencer at 842-8737

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